Covid Care

Wellbeing

We are very pleased to be able to welcome Guests, once again, to St. Michael's Convent. Unfortunately, at the moment, this means people coming from Tier 1 locations only as we are doing our best to ensure the wellbeing of everyone in the house. We hope that you will be willing to join with us by taking care to:

  • wash your hands regularly with soap for at least 20 seconds (hand sanitiser spray is also available by the doors to the garden) and especially before handling any communal items

  • wear a mask while in the house (when not in your bedroom)

  • maintain 'social-distancing'

[Government Guidelines recommend “2 metres apart whenever possible, or 1 metre (whenever 2 metres is not viable) with risk mitigation.”]

On your Way

Before your arrival we will ask for contact and health information to assist in the UK Government’s Track and Trace scheme. This information will be kept for 21 days then destroyed.

If you feel unwell in any way before your visit, or if you have had close contact with someone in the previous 14 days who has been diagnosed with (or is presumed to have) COVID-19, please let us know and we will do our best to arrange for you to come at a later date.

[Government Guidelines recommend that only members of a household or support bubble may travel together.]

On Arrival

You will find a spray bottle of sanitiser on the bench outside the front door. Please use it to spray your hands before ringing the bell.

A Sister will greet you and take your temperature with an infra-red, contact-less thermometer. [Sisters and staff also have their temperatures checked every morning.]

If your temperature is 37.5°C or above, sadly, it will not be possible to welcome you at this time, but we would be glad for you to come again at a later date.

[If it is impossible for you to return home the same day, we will make arrangements for you to self-isolate overnight.]

Your Room

Before you arrive, your room will have been left empty for at least 72 hours following the departure of the previous Guest.

Please use the basin/WC/shower in your bedroom (or the one nearby, specifically designated for your use) rather than sharing any ‘public’ facilities around the house.

Any papers left in your room will be added to the recycling bin after 72 hours.

If you feel unwell during your stay, please ring or text the Duty Sister and stay in your room until you receive a response.

During your Stay

Please avoid passing anyone on the stairs and leave 2 metres wherever possible in corridors and throughout the house. Unfortunately the Lift and the Creativity Room are not available for use at this time.

Please wear a mask and sanitise your hands before entering the Library (no more than two people at a time), and place any books that you have handled into the basket provided. They will be returned to the shelves after 72 hours.

Meals

At this time of taking extra precautions the kitchenettes on each floor are not available for use.

There is a small kettle in your room, along with supplies for making coffee, tea and hot chocolate. Individually wrapped biscuits are available from the basket in the corridor. The taps in your room provide ‘mains’ drinking water, though the water tends to be as warm as the house! Cooler water is available from the taps in the Refectory.

Dinner and Supper will be served at ‘socially- distanced’ tables in the Sitting Room and Refectory. At the end of the meal, please leave your dishes on the trolley and put any used serviettes in the pedal bin provided.

Breakfast trays will be prepared for you based on the choices you made at the time of booking (but do let us know of any changes). Trays may be collected from the Refectory after Supper and taken to your bedroom for the morning. There is a toaster in the Guest Area corridor. Please sanitise your hands before use. Milk will be provided in thermos bottles (please ask when you need more).

[Government Guidelines recommend against buffet-style service so single portion packages will be provided.]

Prayer and Silence

Many of our Guests come for silent prayer and reflection so, in addition to the Chapel, we try to keep bedroom areas especially quiet. Thank you for your help in this.

Although UK Government and Church of England guidelines recommend that worshippers wear masks in church, and they advise against singing together, the Sisters, as members of one household, sing and pray together throughout the day without face coverings.

Any Guests feeling comfortable to do so on this basis are welcome to join us (and to use the Chapel privately at other times) but we ask those who are not members to please wear a mask and not to join in the singing. Also, please sanitise your hands on the way in.

Guest places are ‘socially-distanced’ as much as possible. Please sit in the place corresponding to the number of your bedroom. This ensures that books and papers are left untouched for at least 72 hours between Guests.